Well, how do I recognize you at the airport/port/meeting point?
A member of our company will be waiting outside the exit door of Cruise port, Airport, Hotel. He/she will be holding a sign with your name on it. We also inform you about our emergency contact numbers before your tour in case any problem.
Am I traveling with a group on the tours?
No, we provide "Private Ephesus tours" for your best experience so you will have a private vehicle (Mercedes Sprinter / Vito, Volkswagen Volt, Bus) and a professional licensed private tour guide in your preferred language. All transfers that are mentioned in your itinerary will be done by private vehicles. No other parties will join your tour unless you ask for it.
What kind of vehicles will service us?
First of all, all our vehicle services are based on private arrangements, so you will have a fully private vehicle during all your tours and transfers (such as Airport to Ephesus and back to Airport, Cruise port to Ephesus and back to Cruise port, Airport to Hotel and back to Airport and etc..).
All our vehicles are fully air-conditioned, nonsmoking, clean & comfortable, specifically designed with tours in mind and provided with professional drivers.
Type of the vehicles that we use: Mercedes Sprinter (up to 16 person), Mercedes Vito (up to 4 person), Volkswagen Volt (up to 16 person), Midi-bus (up to 25 person), Mercedes or Mitsubishi Bus (up to 45 person).
What about travel insurance? Does your company provide them?
Yes, we provide travel insurance from Tursab that covers all our guests. When you book a tour / trip from us, you and your group will be under the cover of travel insurance automatically, no extra payment is required for this and all the insurance procedures are handled by us. Please note that travel insurances are divided into 2 group in Turkey such as with or without accommodation. If you book a tour with accommodation, you and your group will receive travel insurances from Tursab. If you book a daily tour of Ephesus and/or Istanbul city, you and your group will receive vehicle travel insurance per seat. No hidden or extra cost for this procedures.
Can you talk about payment, What is your procedure?
After we receive your request, we check the availabilities at the hotels and on the transportation vehicles. If all requested services are available for the requested dates, we send our Credit Card payment form to you. If you book a daily Ephesus and/or Istanbul city tour, you may also pay after your tour to your tour guide by credit card or in cash. We gladly accept Visa and Master cards.
We have large groups for Ephesus tours and your prices do not cover this. Are you open to discuss for new pricing?
You are always welcome to request new pricing schema for your groups and we are always open to provide them to you.